Instal Star Atlas free1/24/2024 ![]() ![]() ![]() Nyeche response pointed me in the right direction. Based on more than one of us reading this this way (me in our email exchange and now on this board), it is as minimum confusing and needs update.Īs to the actual Heinzer Feel free to close the support ticket, I corrected the issue today. One easily can understand this as, apps may work with less functionality in paragraph 1, and this list in paragraph 2 contains a list of apps that simply don't work. " See apps not compatible with Free." which you then expand to see a list of products. While you are correct, it does read as reduced functionally, you would need to ignore the next line in the following paragraph that reads: "Some apps might have reduced functionality in Jira Software Free and Jira Core Free, as they may affect features like permissions that can't be changed in Free." It was based on this result that you sent me to Atlassian, but as Heinzer indicates - free plans don't have support team access - but community access - which is why we appear to be repeating this Hunter _HeroCoders_, in both this thread and our email exchanges - you have been quick to point out the following from this page : Per that engagement you requested that I try to install other add-ons, and I reported back to you then that it didn't work. I hope it is possible for Free users. Getting support here, on Community, is not as effective as from Jira support Hunter _HeroCoders_ Thanks for your comments, but I already worked directly with you on this issue. please reach Atlassian support directly at and raise a support request. as Janecek mentioned, he tried to install other apps (not listed on the linked page), and they failed too.Īs an app vendor, we've had "install fails" reports in the past, and Atlassian support was always able to help.our Issue Checklist Free app does use Permissions and should not be listed on that page anymore, I think.However, it would be weird to expect a valid payment method for a free Jira instance. IMO, the problem described here (apps fail to install), is of different nature and indicates some configuration issues in Jira. It doesn't say that the apps cannot be installed. Some apps might have reduced functionality in Jira Software Free and Jira Core Free, as they may affect features like permissions that can't be changed in Free. ![]() ![]() The documentation you linked clearly says that: ![]()
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